Flowhub experienced a major incident on July 22, 2024, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 22, 2024, 09:27 PM UTC
One of our partners that powers Flowhub Pay (EllaCash) is having issues with some customers. We are in touch with their team and they are working on a resolution, with an expectation of getting all customers back online in the next 3-4 hours. Please check our in-app messaging for more information.
- monitoring Jul 22, 2024, 10:29 PM UTC
At this time, we believe all customers are up and operating again.
- resolved Jul 23, 2024, 12:36 AM UTC
This incident has been resolved.