Flowhub incident

Latency on Maui Application

Minor Resolved View vendor source →

Flowhub experienced a minor incident on April 20, 2026 affecting Maui POS, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 10:27 PM UTC
Resolved
Apr 21, 2026, 12:36 AM UTC
Duration
2h 8m
Detected by Pingoru
Apr 20, 2026, 10:27 PM UTC

Affected components

Maui POS

Update timeline

  1. investigating Apr 20, 2026, 10:27 PM UTC

    We have resolved the cause of performance latency and our team is actively monitoring.

  2. monitoring Apr 20, 2026, 10:38 PM UTC

    We have identified the cause of performance latency, and our team has been actively monitoring. This issue has now been resolved.

  3. investigating Apr 20, 2026, 11:15 PM UTC

    We are continuing to investigate performance latency for some users.

  4. monitoring Apr 20, 2026, 11:52 PM UTC

    Some users may still experience slight lag on add to cart. Our team is actively monitoring and working to fully resolve it. Next update to follow.

  5. monitoring Apr 21, 2026, 12:35 AM UTC

    The latency issue affecting some users has been resolved and our team has confirmed performance is back to normal. Thank you for your patience today.

  6. resolved Apr 21, 2026, 12:36 AM UTC

    This incident has been resolved.