FLOW by TIE Kinetix incident

Degraded service FLOW portal

Minor Resolved View vendor source →

FLOW by TIE Kinetix experienced a minor incident on February 20, 2018, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2018, 10:13 AM UTC
Resolved
Feb 20, 2018, 10:29 AM UTC
Duration
15m
Detected by Pingoru
Feb 20, 2018, 10:13 AM UTC

Update timeline

  1. investigating Feb 20, 2018, 10:13 AM UTC

    We are investigating an issue with the FLOW portal. Users are able to log in but menu's and products are not loading. We will inform you when we have more information.

  2. resolved Feb 20, 2018, 10:29 AM UTC

    We have identified a problem with the database and deployed a fix. Users should now be able to log in normally again. Our apologies for the disturbance of the FLOW portal service.