FLOW by TIE Kinetix incident

FLOW Portal unavailable

Minor Resolved View vendor source →

FLOW by TIE Kinetix experienced a minor incident on March 15, 2018, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2018, 06:15 AM UTC
Resolved
Mar 15, 2018, 06:46 AM UTC
Duration
30m
Detected by Pingoru
Mar 15, 2018, 06:15 AM UTC

Update timeline

  1. investigating Mar 15, 2018, 06:15 AM UTC

    The frontend servers are currently not reachable and users will receive an error to retry in 30 seconds. We are investigating the issue and will report once we have more information.

  2. resolved Mar 15, 2018, 06:46 AM UTC

    We identified an outage in our storage network and have restarted services. The FLOW portal is now available again. We will continue to investigate what caused the outage and will deploy changes if needed.