FLOW by TIE Kinetix experienced a major incident on October 14, 2020 affecting FLOW Partner Automation Portal, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
FLOW Partner Automation Portal
Update timeline
- investigating Oct 14, 2020, 08:24 AM UTC
We are currently experiencing an issue with the login server. We are investigating the issue and will provide more information when available.
- monitoring Oct 14, 2020, 08:49 AM UTC
We have identified the problem and deployed a fix on the login servers. Users are able to login to the FLOW portal again. We will do further investigation on the cause of this incident and will keep monitoring the service closely.
- resolved Oct 14, 2020, 09:06 AM UTC
We will close this incident now