FLOW by TIE Kinetix incident

We are experiencing problems with the E-invoicing solution

Major Resolved View vendor source →

FLOW by TIE Kinetix experienced a major incident on January 28, 2021 affecting FLOW Integration services, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2021, 10:01 AM UTC
Resolved
Jan 28, 2021, 10:49 AM UTC
Duration
48m
Detected by Pingoru
Jan 28, 2021, 10:01 AM UTC

Affected components

FLOW Integration services

Update timeline

  1. investigating Jan 28, 2021, 10:01 AM UTC

    We are experiencing problems with our E-invoicing solution, users are not able to open the E-invoicing application. We are investigating the issue and will provide more information soon.

  2. monitoring Jan 28, 2021, 10:29 AM UTC

    The issue has been resolved and the E-invoicing application is available again. We keep monitoring the application to make sure everything is working as intended. We apologize for any inconvenience caused.

  3. resolved Jan 28, 2021, 10:49 AM UTC

    This incident has been resolved.