FLOW by TIE Kinetix incident

IPMail / X400 outage

Major Resolved View vendor source →

FLOW by TIE Kinetix experienced a major incident on February 14, 2023 affecting FLOW Integration services, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2023, 01:18 PM UTC
Resolved
Feb 14, 2023, 01:36 PM UTC
Duration
17m
Detected by Pingoru
Feb 14, 2023, 01:18 PM UTC

Affected components

FLOW Integration services

Update timeline

  1. investigating Feb 14, 2023, 01:18 PM UTC

    Our network provider KPN is reporting an outage in the IPMail and X400 network. We will provide more information once we have received more details from KPN

  2. monitoring Feb 14, 2023, 01:30 PM UTC

    Out network provider KPN has reported that the IPMail / X400 outage is resolved. We are verifying our systems to make sure that the outage is fully resolved. We will provide more info in the coming 30 minutes.

  3. resolved Feb 14, 2023, 01:36 PM UTC

    We have verified that messages are transmitted again on the IPMail and X400 network and we will close this incident. We apologize for the inconvenience caused.