Flourish Software experienced a critical incident on January 30, 2026 affecting Flourish Web and Flourish POS, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Flourish WebFlourish POS
Update timeline
- identified Jan 30, 2026, 02:08 PM UTC
We've identified an issue with some underlying infrastructure and are actively working to resolve this.
- resolved Jan 30, 2026, 02:16 PM UTC
The application is now up.
- postmortem Jan 30, 2026, 02:55 PM UTC
The database failed over due to a replication lag in AWS. We are working with AWS support to investigate this further. No data was lost, the system recovered automatically, and we caught this in real time.