FloRecruit incident

Errors connecting to calls

Minor Resolved View vendor source →

FloRecruit experienced a minor incident on February 7, 2023 affecting Flo Recruit University and Flo Recruit Employer and 1 more component, lasting 8h 48m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2023, 03:11 PM UTC
Resolved
Feb 07, 2023, 11:59 PM UTC
Duration
8h 48m
Detected by Pingoru
Feb 07, 2023, 03:11 PM UTC

Affected components

Flo Recruit UniversityFlo Recruit EmployerVideo Hosting

Update timeline

  1. investigating Feb 07, 2023, 03:11 PM UTC

    We are investigating elevated platform error rates. Users may get websocket connection errors when trying to join calls.

  2. identified Feb 07, 2023, 03:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 07, 2023, 03:42 PM UTC

    Our video chat provider has identified the issue and working on a fix.

  4. monitoring Feb 07, 2023, 04:15 PM UTC

    Our video chat provider has implemented a fix. We will be monitoring the results.

  5. resolved Feb 07, 2023, 11:59 PM UTC

    This incident has been resolved.