FloRecruit incident

Scheduled emails are not being sent

Minor Resolved View vendor source →

FloRecruit experienced a minor incident on January 16, 2024 affecting Flo Recruit University and Flo Recruit Employer and 1 more component, lasting 4h 24m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2024, 05:03 PM UTC
Resolved
Jan 16, 2024, 09:28 PM UTC
Duration
4h 24m
Detected by Pingoru
Jan 16, 2024, 05:03 PM UTC

Affected components

Flo Recruit UniversityFlo Recruit EmployerE-mail Service

Update timeline

  1. investigating Jan 16, 2024, 05:03 PM UTC

    Flo is aware that scheduled emails are not being sent. Emails are able to be manually sent. The team is looking into this as a high-priority issue. Updates will be posted here: https://florecruit.statuspage.io/

  2. investigating Jan 16, 2024, 05:42 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 16, 2024, 07:20 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 16, 2024, 07:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jan 16, 2024, 08:15 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jan 16, 2024, 09:28 PM UTC

    This incident has been resolved.