FloRecruit experienced a critical incident on December 7, 2021 affecting Video Hosting, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 07, 2021, 05:46 PM UTC
At approximately 11:30am CT, Flo Recruit detected an an issue with Amazon Web Services (AWS) that is preventing video chat rooms from loading. This is an issue affecting global users of Amazon Web Services, not just Flo Recruit. We are currently investigating this issue further with our video chat provider and will give further updates. Users of Flo Recruit should enter in a different video chat link in the meantime.
- identified Dec 07, 2021, 05:52 PM UTC
The issue has been identified related to an Amazon Web Services outage. A fix is currently being determined and we will update once it has been implemented.
- monitoring Dec 07, 2021, 06:17 PM UTC
Video chat is operational again, but we are still monitoring the situation. Our video chat provider implemented a temporary workaround by moving off of the US-East-1 AWS location that has been impacted. We will continue to monitor the situation with both Amazon and our video chat provider and give an update once there is a final resolution.
- resolved Dec 07, 2021, 06:49 PM UTC
Flo Recruit video chat rooms remain fully operational, but we will continue to monitor the situation and provide updates as we receive them from Amazon. Amazon is working to implement a more permanent fix to the outage they are currently experiencing in their US-East-1 AWS location that is impacting users globally.