Flock Safety experienced a minor incident on March 19, 2025 affecting Search, Insights, and Administration and Alerts & Map and 1 more component, lasting 9h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Search, Insights, and AdministrationAlerts & MapAPI & WebhooksVMS
Update timeline
- identified Mar 19, 2025, 07:58 PM UTC
We are currently investigating operational issues within our system Footage is still being processed successfully and will be accessible when normal operations resume
- identified Mar 20, 2025, 12:06 AM UTC
Login to FlockOS is affected. We are continuing to work towards a solution.
- monitoring Mar 20, 2025, 04:44 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 20, 2025, 04:47 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 20, 2025, 05:00 AM UTC
This incident has been resolved.