Flock Safety experienced a minor incident on March 25, 2025 affecting Alerts & Map, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Alerts & Map
Update timeline
- investigating Mar 25, 2025, 05:52 PM UTC
We are currently investigating an issue where hotlist hits are delayed Footage is still being processed successfully and will be accessible when normal operations resume
- identified Mar 25, 2025, 05:53 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 25, 2025, 06:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 25, 2025, 06:10 PM UTC
This incident has been resolved.