Flock Safety experienced a minor incident on April 24, 2025 affecting Search, Insights, and Administration, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Search, Insights, and Administration
Update timeline
- investigating Apr 24, 2025, 05:27 PM UTC
We are currently investigating an issue where ingestion of new reads for searches are delayed. Footage is still being processed successfully and will be accessible when normal operations resume.
- identified Apr 24, 2025, 05:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 24, 2025, 05:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 24, 2025, 05:57 PM UTC
This incident has been resolved. Search results are back to real time.