Flock Safety experienced a minor incident on December 9, 2025 affecting Search, Insights, and Administration and Alerts & Map, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Search, Insights, and AdministrationAlerts & Map
Update timeline
- investigating Dec 09, 2025, 06:30 PM UTC
We are currently investigating an issue where footage ingestion processing is delayed. New search results and alerts will be delayed. Footage is still being captured and uploaded to the cloud successfully and will be accessible when normal operations resume.
- identified Dec 09, 2025, 06:54 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 09, 2025, 07:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 09, 2025, 07:45 PM UTC
This incident has been resolved.