Flock Safety experienced a minor incident on February 11, 2026 affecting Alerts & Map and API & Webhooks, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Alerts & MapAPI & Webhooks
Update timeline
- investigating Feb 11, 2026, 02:19 PM UTC
We are currently investigating an issue where hotlist hits are delayed Footage is still being processed successfully and will be accessible when normal operations resume
- identified Feb 11, 2026, 02:23 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 11, 2026, 03:59 PM UTC
We are currently investigating an issue where hotlist hits are delayed Footage is still being processed successfully and will be accessible when normal operations resume
- identified Feb 11, 2026, 04:21 PM UTC
Hotlist hits are back to realtime. We are continuing to monitor.
- monitoring Feb 11, 2026, 04:54 PM UTC
We are continuing to monitor as performance recovers.
- resolved Feb 11, 2026, 05:26 PM UTC
This incident has been resolved.