Flocabulary incident

Issue Logging In

Minor Resolved View vendor source →

Flocabulary experienced a minor incident on November 17, 2022 affecting Flocabulary, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2022, 01:23 AM UTC
Resolved
Nov 17, 2022, 03:55 AM UTC
Duration
2h 32m
Detected by Pingoru
Nov 17, 2022, 01:23 AM UTC

Affected components

Flocabulary

Update timeline

  1. investigating Nov 17, 2022, 01:23 AM UTC

    We are currently experiencing an issue that is preventing certain users from logging into Flocabulary. We are working to resolve this issue as soon as possible.

  2. identified Nov 17, 2022, 01:56 AM UTC

    The issue has been identified and a fix is being implemented. We are working to restore normal operation as quickly as possible.

  3. identified Nov 17, 2022, 03:40 AM UTC

    We have restored the login functionality for users accessing Flocabulary with both SSO and username/passwords. We are still working to restore login for our Clever users

  4. resolved Nov 17, 2022, 03:55 AM UTC

    Login via SSO, Clever, and username/password has been fully restored.