Float experienced a notice incident on October 20, 2025 affecting Float App, lasting 17h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Float App
Update timeline
- investigating Oct 20, 2025, 08:11 PM UTC
We've observed an issue with services causing the reports and search to fail. We're investigating the issue and will report here as soon as identified and resolved.
- monitoring Oct 20, 2025, 10:46 PM UTC
The issue was identified to be related to global internet disruptions caused by an AWS outage. We've implemented a fix to resolve the problems affecting reports and search, as well as another issue identified with integrations. We're now monitoring the services to ensure there are no further disruptions.
- resolved Oct 21, 2025, 01:58 PM UTC
This incident has been resolved. Reports, search, and integrations are back to normal operation.