Float incident

Float App login issues

Minor Resolved View vendor source →

Float experienced a minor incident on June 8, 2021 affecting Float App and www.float.com and 1 more component, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2021, 10:50 AM UTC
Resolved
Jun 08, 2021, 12:37 PM UTC
Duration
1h 46m
Detected by Pingoru
Jun 08, 2021, 10:50 AM UTC

Affected components

Float Appwww.float.comFloat Payments & Subscriptions

Update timeline

  1. identified Jun 08, 2021, 10:50 AM UTC

    Some of our customers might have problems logging into the Float Application, or viewing the Float support pages. This is due to an issue with an upstream provider. https://status.fastly.com/ We'll update this incident as soon as we know more.

  2. identified Jun 08, 2021, 10:51 AM UTC

    We are continuing to monitor the issue.

  3. monitoring Jun 08, 2021, 11:12 AM UTC

    Our upstream provider has issued a fix and we're monitoring to confirm this.

  4. resolved Jun 08, 2021, 12:37 PM UTC

    We'll continue to monitor, but it looks like the issue has been completely resolved now.