Float experienced a minor incident on August 20, 2023 affecting Float App and API - public, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Float AppAPI - public
Update timeline
- identified Aug 20, 2023, 01:15 PM UTC
An issue with an upstream provider is causing problems with Float. Some customers may experience longer loading times and some failed requests.
- identified Aug 20, 2023, 01:35 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 20, 2023, 03:29 PM UTC
The upstream provider is showing the issue as fixed, we'll continue to monitor for a while until we're satisfied the issue doesn't occur again.
- resolved Aug 20, 2023, 04:44 PM UTC
We're marking the issue as resolved. Thank you for your patience.