Float experienced a major incident on August 21, 2023 affecting Float App and API - public, lasting 5h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Float AppAPI - public
Update timeline
- identified Aug 21, 2023, 07:01 AM UTC
An issue with an upstream provider is causing problems with Float. Some customers may experience longer loading times and some failed requests.
- monitoring Aug 21, 2023, 09:24 AM UTC
Our monitoring is indicating the problem is subsiding, we'll continue to monitor.
- resolved Aug 21, 2023, 12:55 PM UTC
The issue is resolved.