Float incident

Issue with Upstream Provider

Minor Resolved View vendor source →

Float experienced a minor incident on August 23, 2023 affecting Float App and API - public, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2023, 08:03 PM UTC
Resolved
Aug 23, 2023, 09:45 PM UTC
Duration
1h 42m
Detected by Pingoru
Aug 23, 2023, 08:03 PM UTC

Affected components

Float AppAPI - public

Update timeline

  1. identified Aug 23, 2023, 08:03 PM UTC

    We have identified a problem with an upstream provider that is causing requests to fail. We're working on a fix now.

  2. monitoring Aug 23, 2023, 08:30 PM UTC

    We've released a fix Float App users will be receiving successful responses now. We will continue to monitor the situation.

  3. resolved Aug 23, 2023, 09:45 PM UTC

    The issue has been resolved.