Float experienced a major incident on January 30, 2024 affecting Float App and API - public, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Float AppAPI - public
Update timeline
- identified Jan 30, 2024, 12:34 PM UTC
An issue with database connectivity has been identified while running a routine deployment. We're working to get Float back up and operational.
- monitoring Jan 30, 2024, 01:06 PM UTC
We've implemented a failover for our production database and we're seeing healthy requests and responses. We'll continue to monitor the situation.
- resolved Jan 30, 2024, 01:48 PM UTC
The issue has been resolved.