Float incident

Elevated response times and inaccessibility

Minor Resolved View vendor source →

Float experienced a minor incident on August 18, 2021 affecting Float App and API - public, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2021, 02:18 PM UTC
Resolved
Aug 18, 2021, 03:45 PM UTC
Duration
1h 27m
Detected by Pingoru
Aug 18, 2021, 02:18 PM UTC

Affected components

Float AppAPI - public

Update timeline

  1. investigating Aug 18, 2021, 02:18 PM UTC

    We're currently investigating elevated response times and some evidence that float is inaccessible. This is affecting the Float App and API.

  2. investigating Aug 18, 2021, 02:39 PM UTC

    Our services are operational but we're continuing to locate the root cause.

  3. resolved Aug 18, 2021, 03:45 PM UTC

    We understand the area of impact was specifically within the Float App. The issue doesn't look like it will occur again and everything is operational as normal.