Float incident

Connection issues with Float App and API

Minor Resolved View vendor source →

Float experienced a minor incident on September 15, 2021 affecting Float App and API - public, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2021, 09:20 AM UTC
Resolved
Sep 15, 2021, 10:43 AM UTC
Duration
1h 22m
Detected by Pingoru
Sep 15, 2021, 09:20 AM UTC

Affected components

Float AppAPI - public

Update timeline

  1. investigating Sep 15, 2021, 09:20 AM UTC

    We're currently investigating issues with the Float App and the Float API. We'll update as soon as we know more.

  2. identified Sep 15, 2021, 09:40 AM UTC

    We have identified an issue with load on our databases. We're continuing to investigate the root cause.

  3. monitoring Sep 15, 2021, 10:03 AM UTC

    The Float App and Float API are showing as operating normally again. We've implemented a fix for the issue and we'll continue to monitor.

  4. resolved Sep 15, 2021, 10:43 AM UTC

    The issue has been resolved.