Float incident

Float is currently slow or unavailable

Major Resolved View vendor source →

Float experienced a major incident on November 2, 2021 affecting Float App, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2021, 05:43 PM UTC
Resolved
Nov 02, 2021, 08:22 PM UTC
Duration
2h 39m
Detected by Pingoru
Nov 02, 2021, 05:43 PM UTC

Affected components

Float App

Update timeline

  1. investigating Nov 02, 2021, 05:43 PM UTC

    Our engineering team is actively investigating this incident and working to bring Float back up as quickly as possible. You may notice that the search is slow or completely unavailable in both the web and mobile apps, and other aspects may be affected as well. We will update this page as we have additional information.

  2. investigating Nov 02, 2021, 06:42 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 02, 2021, 07:18 PM UTC

    The issue has been identified and a fix will be released shortly.

  4. monitoring Nov 02, 2021, 07:32 PM UTC

    A fix has been implemented and we are monitoring the results. If you are still experiencing an issue, please refresh the page.

  5. resolved Nov 02, 2021, 08:22 PM UTC

    This incident has been resolved.