FlippingBook incident

We're investigating an issue with converting PDFs to flipbooks

Notice Resolved View vendor source →

FlippingBook experienced a notice incident on March 19, 2026 affecting Flipbooks conversion, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 05:25 PM UTC
Resolved
Mar 19, 2026, 06:04 PM UTC
Duration
39m
Detected by Pingoru
Mar 19, 2026, 05:25 PM UTC

Affected components

Flipbooks conversion

Update timeline

  1. investigating Mar 19, 2026, 05:25 PM UTC

    We are seeing reports that the conversion process from PDFs to flipbooks takes longer than usual, doesn't finish at all, or fails with error messages. We are currently investigating this issue. We understand that this is very inconvenient and this is a top-priority issue for us and will keep you informed about any progress

  2. investigating Mar 19, 2026, 05:29 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 19, 2026, 05:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 19, 2026, 06:04 PM UTC

    The problems with the conversion process have been resolved. If you are still encountering any problems, then please log out of your account and then log in again. If you still encounter any problems then please contact our support team ([email protected]).