FlippingBook incident
We're investigating an issue with converting PDFs to flipbooks
Affected components
Update timeline
- investigating Mar 19, 2026, 05:25 PM UTC
We are seeing reports that the conversion process from PDFs to flipbooks takes longer than usual, doesn't finish at all, or fails with error messages. We are currently investigating this issue. We understand that this is very inconvenient and this is a top-priority issue for us and will keep you informed about any progress
- investigating Mar 19, 2026, 05:29 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 19, 2026, 05:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 06:04 PM UTC
The problems with the conversion process have been resolved. If you are still encountering any problems, then please log out of your account and then log in again. If you still encounter any problems then please contact our support team ([email protected]).
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