Sparky is struggling to read PDFs, PPTs and Word documents
Timeline · 3 updates
- investigating Feb 19, 2026, 08:19 PM UTC
Sparky is struggling to read PDFs, PPTs and Word documents due to an issue with the downstream provider. We are working towards a fix.
- identified Feb 19, 2026, 08:49 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 19, 2026, 09:30 PM UTC
This incident has been resolved.