Flightcontrol incident

Partial Sprites outage

Major Resolved

Flightcontrol experienced a major incident on September 23, 2026, lasting 7h. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 07:12 PM UTC
Resolved
Sep 24, 2026, 02:12 AM UTC
Duration
7h
Detected by Pingoru
Sep 23, 2026, 07:12 PM UTC

Update timeline

  1. identified Sep 23, 2026, 07:12 PM UTC

    The issue has been identified and we are rolling out mitigations.

  2. investigating Sep 23, 2026, 07:12 PM UTC

    We are investigating intermittent API failures for users connecting near SJC.

  3. identified Sep 23, 2026, 09:10 PM UTC

    This issue is now occurring on regions other than SJC. We are still working on a fix.

  4. monitoring Sep 24, 2026, 12:11 AM UTC

    We have deployed another potential fix and are monitoring results.

  5. monitoring Sep 24, 2026, 02:10 AM UTC

    Sprites API performance has largely recovered and most users should no longer see errors creating, connecting to, or managing Sprites. We're still seeing a small number of intermittent errors and are investigating them before resolving this incident.

  6. resolved Sep 24, 2026, 03:10 AM UTC

    This incident has been resolved.