Flexivity AI incident

Paddle (billing vendor) — active incident

Minor Resolved View vendor source →

Flexivity AI experienced a minor incident on April 28, 2026 affecting Current status by service (Billing & Payments), lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 03:47 PM UTC
Resolved
Apr 30, 2026, 02:12 PM UTC
Duration
1d 22h
Detected by Pingoru
Apr 28, 2026, 03:47 PM UTC

Affected components

Current status by service (Billing & Payments)

Update timeline

  1. investigating Apr 28, 2026, 03:47 PM UTC

    Our billing vendor (Paddle) is reporting an active incident: New Sellers might be unable to access Retain settings and the ProfitWell Metrics dashboard (Investigating). Checkout, plan upgrades, and subscription changes may be affected. The core Flexivity AI product remains fully operational. Live Paddle status: https://paddlestatus.com

  2. resolved Apr 30, 2026, 02:12 PM UTC

    Paddle has recovered: All systems operational. Billing and checkout are fully operational.