Flex Rental Solutions experienced a major incident on November 21, 2020 affecting North America Data Center, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
North America Data Center
Update timeline
- identified Nov 21, 2020, 05:30 PM UTC
One of our servers hosting North American customers has gone offline. We are working with the service provider to bring things back. We apologize for the disruption in service.
- monitoring Nov 21, 2020, 06:13 PM UTC
The server has been brought back online. We are monitoring the restart activity.
- resolved Nov 21, 2020, 06:45 PM UTC
All services have returned to normal.