Flex Rental Solutions incident

New York Data Center Network Outage

Major Resolved View vendor source →

Flex Rental Solutions experienced a major incident on February 18, 2021 affecting North America Data Center, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2021, 09:27 PM UTC
Resolved
Feb 18, 2021, 10:06 PM UTC
Duration
39m
Detected by Pingoru
Feb 18, 2021, 09:27 PM UTC

Affected components

North America Data Center

Update timeline

  1. investigating Feb 18, 2021, 09:27 PM UTC

    The service provider for our New York data center is experiencing a Networking issue. We are monitoring the issue and working with the service provider at this time. Some Flex instances will be unreachable until the issue is resolved.

  2. monitoring Feb 18, 2021, 09:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 18, 2021, 10:06 PM UTC

    This incident has been resolved.