Flex Rental Solutions incident

QuickBooks Desktop Connectivity Issue

Flex Rental Solutions experienced a notice incident on August 23, 2023 affecting Flex Software, lasting 6d 1h. The incident has been resolved; the full update timeline is below.

Started: Aug 23, 2023, 03:56 PM UTC
Resolved: Aug 29, 2023, 05:37 PM UTC
Duration: 6d 1h
Detected by Pingoru: Aug 23, 2023, 03:56 PM UTC

Affected components

Flex Software

Update timeline

monitoring Aug 23, 2023, 03:56 PM UTC

There is a widespread issue with QuickBooks Desktop that is currently impacting Flex users as well as QB Desktop users at large. This issue falls outside of our control and is affecting the integration between Flex and QuickBooks Desktop. Current Known Solution: Intuit, the creators of QuickBooks Desktop, has provided a step-by-step guide that outlines the necessary actions to fix the issue. You can find these instructions in the Intuit article here: https://quickbooks.intuit.com/learn-support/en-us/help-article/web-integration/fix-error-quickbooks-application-revoked/L6Y849bKg_US_en_US Please Note: Some QuickBooks users have reported these steps working and some have not. If these steps do not work for you, please follow along with this post for updates: https://quickbooks.intuit.com/learn-support/en-us/do-more-with-quickbooks/web-connector-application-with-revoked-certificate/00/1305940 You can also reach out to QuickBooks Support: https://quickbooks.intuit.com/learn-support/en-us We sincerely apologize for any inconvenience this issue may have caused and appreciate your understanding as we work collectively to resolve it.
resolved Aug 29, 2023, 05:37 PM UTC

This incident has been resolved.