Fleetio Outage History
Fleetio is up right nowPingoru has recorded 51 incidents for Fleetio: 22 in the last 12 months and 10 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 2 of 720 (0%) |
| May 2026 | 2 | 25 of 744 (3%) |
| June 2026 | 2 | 8 of 720 (1%) |
| July 2026 | 2 | 575 of 744 (77%) |
| August 2026 | 4 | 247 of 744 (33%) |
| September 2026 | 4 | 30 of 720 (4%) |
| October 2026 | 2 | 5 of 587 (1%) |
Incidents, newest first
Notice August 11, 2025 Degraded Communication and Help Center Performance 18h 20m
Started Aug 11, 2025, 08:16 PM UTC· resolved Aug 12, 2025, 02:36 PM UTC
- identified Aug 11, 2025, 08:16 PM UTC
We are currently experiencing communication and Help Center performance issues due to a third-party outage. This issue is causing delays in connecting via live chat, phone call, and email, and accessing our Help Center. We apologize for the inconvenience. Please know that our teams are working on responding quickly, and we will update this page with the latest information.
- monitoring Aug 11, 2025, 10:55 PM UTC
All systems are now back up and operational. Customers should now be able to connect with us via live chat, phone call, and email, and access our Help Center without issues. We are actively monitoring to ensure all systems continue to function correctly. Thank you for your patience during the disruption — we sincerely apologize for the inconvenience.
- resolved Aug 12, 2025, 02:36 PM UTC
We previously were experiencing communication and Help Center performance issues due to a third-party outage. This issue caused delays in connecting via live chat, phone call, and email, and accessing our Help Center. This issue has been resolved, and communication has been restored. We are sorry for any inconvenience that this may have caused. If you need additional assistance, please contact our support team at [email protected] or live chat!
Minor July 25, 2025 FuelCloud & Fill-Rite transaction delays 7d Fill-Rite FMS Integration, FuelCloud Integration
Started Jul 25, 2025, 07:49 PM UTC· resolved Aug 01, 2025, 07:55 PM UTC
- investigating Jul 25, 2025, 07:49 PM UTC
Transactions are currently delayed, but no data loss has occurred. To restore the service, all historical data will be synced into Fleetio. We'll provide an update once the historical data has been synced.
- resolved Aug 01, 2025, 07:55 PM UTC
Users were experiencing FuelCloud & Fill-Rite transaction delays. However, our teams have resolved the issue, and the system should be back to normal performance. We apologize for any inconvenience this may have caused. If you need additional information, please contact our support team at [email protected].
Minor July 18, 2025 FuelMaster transactions may be delayed 2d 20h Fuelmaster Integration
Started Jul 18, 2025, 08:51 PM UTC· resolved Jul 21, 2025, 05:36 PM UTC
- investigating Jul 18, 2025, 08:51 PM UTC
Some customers are currently experiencing sync issues with the FuelMaster integration. Fuel Transactions may be delayed for a period of time, No data loss is expected and all fuel transactions will be able to be restored once the issue is resolved.
- resolved Jul 21, 2025, 05:36 PM UTC
The issue affecting FuelMaster fuel transactions is resolved. All historical transactions have been processed and restored.
Minor May 14, 2025 Motive (formerly KeepTruckin) DVIR Defects delayed coming into Fleetio 6d 18h Motive Integration
Started May 14, 2025, 01:37 AM UTC· resolved May 20, 2025, 08:30 PM UTC
- identified May 14, 2025, 01:37 AM UTC
Our engineers have identified a system problem that is causing delays for DVIR Defects coming into Fleetio as Issues. We are working with our colleagues at Motive on this and will report back when there is an update.
- resolved May 20, 2025, 08:30 PM UTC
This incident has been resolved.
Notice May 1, 2025 Email Delivery 1d 7h
Started May 01, 2025, 12:50 PM UTC· resolved May 02, 2025, 08:42 PM UTC
- investigating May 01, 2025, 12:50 PM UTC
We are currently aware of an issue preventing successful email responses. Our team is investigating and working to resolve the issue as quickly as possible. We’ll provide updates as soon as we have more information. In the interim, please reach out to our Support Team through Live Chat or Phone for any support inquiries. Thank you for your patience!
- monitoring May 02, 2025, 06:15 PM UTC
We have resolved the issue preventing successful email responses and are working through re-sending a backlog of emails to ensure all customers receive the intended response.
- resolved May 02, 2025, 08:42 PM UTC
This incident has been resolved.
Notice April 21, 2025 Email Delivery Error 26m Emails
Started Apr 21, 2025, 07:22 PM UTC· resolved Apr 21, 2025, 07:48 PM UTC
- identified Apr 21, 2025, 07:22 PM UTC
We are currently aware of an issue preventing successful email responses. Our team is investigating and working to resolve the issue as quickly as possible. We’ll provide updates as soon as we have more information. In the interim, please reach out to our Support Team through Live Chat or Phone for any support inquiries. Thank you for your patience!
- resolved Apr 21, 2025, 07:48 PM UTC
This incident has been resolved.
Minor March 31, 2025 Fleetcor Transactions Posting Delays 50d 1h Fleetcor Integration
Started Mar 31, 2025, 07:00 PM UTC· resolved May 20, 2025, 08:31 PM UTC
- investigating Mar 31, 2025, 07:00 PM UTC
Our engineers have discovered delays in Fleetcor Transactions posting to Fleetio. It appears to be due to an issue with Fleetcor's systems. We are waiting for Fleetcor to address this issue on their end.
- monitoring Apr 21, 2025, 07:40 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Apr 21, 2025, 07:47 PM UTC
Our engineers have discovered delays in Fleetcor Transactions posting to Fleetio. It appears to be due to an issue with Fleetcor's systems. We are waiting for Fleetcor to address this issue on their end.
- investigating Apr 21, 2025, 08:00 PM UTC
Our engineers have discovered delays in Fleetcor Transactions posting to Fleetio. It appears to be due to an issue with Fleetcor's systems. We are waiting for Fleetcor to address this issue on their end.
- resolved May 20, 2025, 08:31 PM UTC
This incident has been resolved.
Major February 7, 2025 Slowness and Loading Errors 41m Fleetio Web Application & API, Fleetio Go Mobile Application
Started Feb 07, 2025, 02:45 PM UTC· resolved Feb 07, 2025, 03:27 PM UTC
- investigating Feb 07, 2025, 02:45 PM UTC
We're currently aware of an issue causing slowness and loading errors in Fleetio's web application. Our team is investigating and working to resolve the issue as quickly as possible. We’ll provide updates as soon as we have more information. Thank you for your patience!
- monitoring Feb 07, 2025, 03:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 07, 2025, 03:27 PM UTC
This incident has been resolved.
Minor February 5, 2025 Login and Timeout Errors 20h 59m Fleetio Web Application & API, Fleetio Go Mobile Application
Started Feb 05, 2025, 07:47 PM UTC· resolved Feb 06, 2025, 04:47 PM UTC
- investigating Feb 05, 2025, 07:47 PM UTC
We're currently aware of an issue causing slowness and timeout errors in Fleetio's web and mobile applications. Our team is investigating and working to resolve the issue as quickly as possible. We’ll provide updates as soon as we have more information. Thank you for your patience!
- resolved Feb 06, 2025, 04:47 PM UTC
This incident has been resolved.
Minor February 3, 2025 Slowness and Timeout Errors 43m Fleetio Web Application & API
Started Feb 03, 2025, 02:05 PM UTC· resolved Feb 03, 2025, 02:49 PM UTC
- investigating Feb 03, 2025, 02:05 PM UTC
We're currently aware of an issue causing slowness and timeout errors in Fleetio's web application. Our team is investigating and working to resolve the issue as quickly as possible. We’ll provide updates as soon as we have more information. Thank you for your patience.
- resolved Feb 03, 2025, 02:49 PM UTC
This incident has been resolved.
Major January 23, 2025 We have identified an issue when attempting to login via Username 36m Fleetio Web Application & API
Started Jan 23, 2025, 12:03 AM UTC· resolved Jan 23, 2025, 12:40 AM UTC
- identified Jan 23, 2025, 12:03 AM UTC
Our team has identified an issue where users are unable to login using their Usernames on the Web and Fleetio Go app. Logging into Fleetio via an email address or SSO/SAML is still working as intended. We appreciate your patience while our team is working hard to get this resolved and we will keep this page updated with the latest information. We apologize for the inconvenience. If you need additional information, please contact our support team at [email protected].
- resolved Jan 23, 2025, 12:40 AM UTC
Users were experiencing issues logging in via username on Web and Fleetio Go. However, our team has resolved the issue and the system should be back to normal performance. We apologize for any inconvenience this may have caused. If you need additional information, please contact our support team at [email protected].
Minor January 7, 2025 Email Bounce Error –
Started Jan 07, 2025, 02:00 PM UTC· resolved Jan 07, 2025, 02:00 PM UTC
- resolved Jan 07, 2025, 06:32 PM UTC
Between 9:00 AM and 12:00 PM (CT), a configuration issue with our email security settings caused incoming emails to bounce. Our IT Operations team is actively reviewing logs to identify and address the affected messages. The issue has been resolved, and our email system is now functioning normally.