Fleetio incident

Fleetio Go 4.8.3 on iOS users experiencing unexpected behavior when completing inspections

Minor Resolved View vendor source →

Fleetio experienced a minor incident on July 25, 2022 affecting Fleetio Go Mobile Application, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2022, 01:10 PM UTC
Resolved
Jul 26, 2022, 01:55 PM UTC
Duration
1d
Detected by Pingoru
Jul 25, 2022, 01:10 PM UTC

Affected components

Fleetio Go Mobile Application

Update timeline

  1. investigating Jul 25, 2022, 01:10 PM UTC

    Our product team is actively investigating an issue where inspection items are freezing while completing inspection forms on Fleetio Go version 4.8.3 on iOS devices. We recommend users with iOS devices take advantage of using www.fleetio.com to complete their inspection forms to ensure the best user experience.

  2. identified Jul 25, 2022, 07:16 PM UTC

    Our product team has identified a fix that has entered QA and will be submitted to Apple for approval shortly. We still recommend users with iOS devices take advantage of using www.fleetio.com to complete their inspection forms to ensure the best user experience.

  3. resolved Jul 26, 2022, 01:55 PM UTC

    Our mobile team has pushed a hotfix out to the App Store for Fleetio Go version 4.8.2.2 for iOS. We recommend all iOS users update to the latest version of Fleetio Go when available for an optimal mobile experience.