Fleetio incident

Reference ID error when accessing Vehicle Pages

Major Resolved View vendor source →

Fleetio experienced a major incident on August 9, 2022 affecting Fleetio Web Application & API, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2022, 05:46 PM UTC
Resolved
Aug 09, 2022, 06:15 PM UTC
Duration
29m
Detected by Pingoru
Aug 09, 2022, 05:46 PM UTC

Affected components

Fleetio Web Application & API

Update timeline

  1. identified Aug 09, 2022, 05:46 PM UTC

    Our Product Team sas identified an issue with vehicle indexes producing a reference id error. They are actively working on and testing a fix to be released as soon as possible.

  2. resolved Aug 09, 2022, 06:15 PM UTC

    Our Product Team has released a fix to resolve the issue. Users should no longer receive any reference id errors when accessing some vehicle indexes.