Fleetio incident

We are currently investigating Fleetio Go users on iOS experiencing Session Timeouts

Minor Resolved View vendor source →

Fleetio experienced a minor incident on July 31, 2024 affecting Fleetio Go Mobile Application, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2024, 03:12 PM UTC
Resolved
Aug 01, 2024, 04:51 PM UTC
Duration
1d 1h
Detected by Pingoru
Jul 31, 2024, 03:12 PM UTC

Affected components

Fleetio Go Mobile Application

Update timeline

  1. investigating Jul 31, 2024, 03:12 PM UTC

    Fleetio Go users on iOS devices are currently experiencing session time outs once resuming the mobile app. We apologize for the inconvenience. Please know our teams are working hard to get this resolved and we will update this page with the latest information. As a workaround, we recommend keeping the Fleetio Go app open and not minimized on your device. Or you can always utilize www.fleetio.com directly on your mobile device. If you need additional information, please contact our support team at [email protected].

  2. resolved Aug 01, 2024, 04:51 PM UTC

    Fleetio Go users on iOS devices were experiencing session time outs when resuming the mobile app. However, our team has resolved the issue with the recent release of Fleetio Go 5.30.0 within the App Store. We recommend iOS users update to the latest version at their earliest convenience. We apologize for any inconvenience this may have caused our mobile users. If you need additional information, please contact our support team at [email protected].