Fleetio incident
We have identified an issue when attempting to login via Username
Fleetio experienced a major incident on January 23, 2025 affecting Fleetio Web Application & API, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 23, 2025, 12:03 AM UTC
Our team has identified an issue where users are unable to login using their Usernames on the Web and Fleetio Go app. Logging into Fleetio via an email address or SSO/SAML is still working as intended. We appreciate your patience while our team is working hard to get this resolved and we will keep this page updated with the latest information. We apologize for the inconvenience. If you need additional information, please contact our support team at [email protected].
- resolved Jan 23, 2025, 12:40 AM UTC
Users were experiencing issues logging in via username on Web and Fleetio Go. However, our team has resolved the issue and the system should be back to normal performance. We apologize for any inconvenience this may have caused. If you need additional information, please contact our support team at [email protected].