Fleetio incident

FuelCloud & Fill-Rite transaction delays

Minor Resolved View vendor source →

Fleetio experienced a minor incident on July 25, 2025 affecting Fill-Rite FMS Integration and FuelCloud Integration, lasting 7d. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2025, 07:49 PM UTC
Resolved
Aug 01, 2025, 07:55 PM UTC
Duration
7d
Detected by Pingoru
Jul 25, 2025, 07:49 PM UTC

Affected components

Fill-Rite FMS IntegrationFuelCloud Integration

Update timeline

  1. investigating Jul 25, 2025, 07:49 PM UTC

    Transactions are currently delayed, but no data loss has occurred. To restore the service, all historical data will be synced into Fleetio. We'll provide an update once the historical data has been synced.

  2. resolved Aug 01, 2025, 07:55 PM UTC

    Users were experiencing FuelCloud & Fill-Rite transaction delays. However, our teams have resolved the issue, and the system should be back to normal performance. We apologize for any inconvenience this may have caused. If you need additional information, please contact our support team at [email protected].