Fleetio experienced a major incident on November 18, 2025 affecting Fleetio Web Application & API and Fleetio Go Mobile Application, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 12:50 PM UTC
We’re aware of intermittent errors affecting some users and are investigating the issue. Updates will be provided as soon as possible.
- identified Nov 18, 2025, 01:28 PM UTC
Fleetio services are currently experiencing intermittent service disruptions due to a widespread Cloudflare issue affecting many companies globally. https://www.cloudflarestatus.com/
- identified Nov 18, 2025, 02:35 PM UTC
We have deployed a temporary fix to our systems while Cloudflare works to resolve the outage. This fix will restore most of our services; however, there may be intermittent slowness and images may not load until the Cloudflare outage is resolved.
- monitoring Nov 18, 2025, 03:15 PM UTC
Cloudflare has alerted that a resolution has been found and deployed on their end. We are continuing to monitor their status while the Cloudflare resolution is proven. We intend to return to Cloudflare services when we are confident their services are returned.
- resolved Nov 18, 2025, 03:54 PM UTC
We are actively reverting back onto Cloudflare for normal services. We have implemented a backup plan to rapidly revert to our prior mitigations if issues persist through the day.