Flare Systems incident
Event Search and Tenant Search are currently unavailable due to a third-party hosting provider (AWS) outage.
Flare Systems experienced a major incident on May 8, 2026 affecting Flare Platform, lasting 15h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Flare Platform
Update timeline
- identified May 08, 2026, 01:42 AM UTC
We've identified the root cause: an ongoing AWS infrastructure (hosting provider) impairment in the us-east-1 region. We're monitoring the situation and will update as soon as more details come in.
- identified May 08, 2026, 04:15 AM UTC
Tenant Search is now restored. Global Search is still experiencing issues due to the ongoing AWS downtime
- resolved May 08, 2026, 05:20 PM UTC
All search features are back online. We're actively monitoring the situation while AWS works to close out their incident on their end.
- resolved May 09, 2026, 03:04 AM UTC
The outage has been resolved on AWS's end, and we can confirm all our resources are fully operational.