FlagSmith incident

Flagsmith dashboard not loading

Critical Resolved View vendor source →

FlagSmith experienced a critical incident on June 18, 2025 affecting Admin Dashboard, lasting 5h 56m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2025, 01:46 PM UTC
Resolved
Jun 18, 2025, 07:43 PM UTC
Duration
5h 56m
Detected by Pingoru
Jun 18, 2025, 01:46 PM UTC

Affected components

Admin Dashboard

Update timeline

  1. investigating Jun 18, 2025, 01:46 PM UTC

    We are currently investigating alerts that app.flagsmith.com is not loading.

  2. investigating Jun 18, 2025, 01:47 PM UTC

    It appears that the issue is related to our third party hosting provider for the Flagsmith dashboard. We are following up with them.

  3. monitoring Jun 18, 2025, 01:52 PM UTC

    It looks like the issue has been resolved on the provider's side. We are monitoring and validating.

  4. monitoring Jun 18, 2025, 01:52 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 18, 2025, 07:43 PM UTC

    The incident on the third party system was resolved at 15.11 UTC.