FlagSmith incident

Data parsing issues in Edge API

Minor Resolved View vendor source →

FlagSmith experienced a minor incident on January 22, 2026 affecting Edge API, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 04:56 PM UTC
Resolved
Jan 22, 2026, 06:40 PM UTC
Duration
1h 44m
Detected by Pingoru
Jan 22, 2026, 04:56 PM UTC

Affected components

Edge API

Update timeline

  1. identified Jan 22, 2026, 04:56 PM UTC

    We are receiving reports of failing Edge API requests for a small subset of Flagsmith environments. We have identified the problem and the fix is underway.

  2. monitoring Jan 22, 2026, 05:30 PM UTC

    A fix has been deployed to all regions. We have resolved the failures and are monitoring further impact.

  3. identified Jan 22, 2026, 05:51 PM UTC

    The applied fix has not resolved the issue for all customers. New version being rolled out now with a fix for all customers.

  4. monitoring Jan 22, 2026, 06:02 PM UTC

    The latest update has resolved the issue in all regions. We are continuing to monitor.

  5. resolved Jan 22, 2026, 06:40 PM UTC

    This incident has been resolved.