FlagSmith experienced a minor incident on September 10, 2021 affecting Admin API, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Admin API
Update timeline
- investigating Sep 10, 2021, 11:34 AM UTC
Hi, We are seeing increased latency to our SDK endpoints for a small percentage of requests. We are investigating and will provide a further update as soon as we have more information. Apologies for the degradation in service.
- monitoring Sep 10, 2021, 12:33 PM UTC
We have identified the issue as a large number of transactional database wait locks. We have increased the size of our API server cluster which has reduced these wait locks, as well as reducing overall API latency. We are monitoring the situation.
- resolved Sep 10, 2021, 01:18 PM UTC
This incident has been resolved.