FlagSmith experienced a critical incident on July 10, 2022 affecting Admin API, lasting 3h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Admin API
Update timeline
- investigating Jul 10, 2022, 05:53 PM UTC
We are investing an outage on our Core API.
- identified Jul 10, 2022, 06:04 PM UTC
This looks to be an issue with AWS where our Core API is located. We are investigating.
- identified Jul 10, 2022, 06:24 PM UTC
AWS have confirmed an outage in their EU-West-2 data center. We are monitoring and waiting on AWS to provide updates.
- identified Jul 10, 2022, 07:51 PM UTC
AWS are restoring services. We hope to have the API back up shortly.
- monitoring Jul 10, 2022, 08:09 PM UTC
The DB has recovered. API latency is high as our ECS cluster scales out.
- monitoring Jul 10, 2022, 08:36 PM UTC
We are still seeing issues with the ECS cluster scaling out correctly, again down to the recent AWS eu-west-2 outage. We are monitoring.
- resolved Jul 10, 2022, 09:15 PM UTC
This incident has been resolved.