FlagSmith incident

Issue processing analytics data

Minor Resolved View vendor source →

FlagSmith experienced a minor incident on February 24, 2023 affecting Edge API and Admin API, lasting 4h 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2023, 10:16 PM UTC
Resolved
Feb 25, 2023, 02:38 AM UTC
Duration
4h 22m
Detected by Pingoru
Feb 24, 2023, 10:16 PM UTC

Affected components

Edge APIAdmin API

Update timeline

  1. investigating Feb 24, 2023, 10:16 PM UTC

    We are currently investigating issues with a downstream provider impacting our ability to handle requests to write / read feature analytics. This is not affecting any critical services for managing or retrieving feature flags.

  2. investigating Feb 24, 2023, 10:19 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 24, 2023, 11:23 PM UTC

    We're currently awaiting further information from the third party about the issues. As of yet, we don't have an ETA on resolution, however, the issue is still limited to analytics reads / writes.

  4. resolved Feb 25, 2023, 02:38 AM UTC

    The issue with our downstream provider has been resolved. We will continue to monitor.