FlagSmith incident

Issues with flag updates

Major Resolved View vendor source →

FlagSmith experienced a major incident on March 5, 2024 affecting Admin Dashboard, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2024, 10:27 AM UTC
Resolved
Mar 05, 2024, 01:38 PM UTC
Duration
3h 11m
Detected by Pingoru
Mar 05, 2024, 10:27 AM UTC

Affected components

Admin Dashboard

Update timeline

  1. investigating Mar 05, 2024, 10:27 AM UTC

    We have been alerted to an issue with our asynchronous task processor which handles replicating flag updates across our network. We are currently investigating.

  2. monitoring Mar 05, 2024, 10:29 AM UTC

    We have rolled back a recent change which has cleared out the backlog of tasks. Updates to flags should be propagated as normal.

  3. monitoring Mar 05, 2024, 10:30 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 05, 2024, 01:38 PM UTC

    This incident has been resolved.