FlagSmith incident

Performance impacted to our Core API

Minor Resolved View vendor source →

FlagSmith experienced a minor incident on August 10, 2023 affecting Admin API and Admin Dashboard, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2023, 12:15 PM UTC
Resolved
Aug 10, 2023, 12:54 PM UTC
Duration
39m
Detected by Pingoru
Aug 10, 2023, 12:15 PM UTC

Affected components

Admin APIAdmin Dashboard

Update timeline

  1. identified Aug 10, 2023, 12:15 PM UTC

    We were alerted to a slow DB query in newly released code at 13:09 BST. We are reverting the code and expect to be back to normal latency in the next 10 minutes. Edge API is not affected.

  2. monitoring Aug 10, 2023, 12:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 10, 2023, 12:54 PM UTC

    This incident has been resolved.