FlagSmith incident

Increased API latency

Notice Resolved View vendor source →

FlagSmith experienced a notice incident on November 5, 2024 affecting Admin API and Admin Dashboard, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2024, 10:19 AM UTC
Resolved
Nov 05, 2024, 01:28 PM UTC
Duration
3h 9m
Detected by Pingoru
Nov 05, 2024, 10:19 AM UTC

Affected components

Admin APIAdmin Dashboard

Update timeline

  1. investigating Nov 05, 2024, 10:19 AM UTC

    We are currently investigating this issue.

  2. identified Nov 05, 2024, 10:25 AM UTC

    The cause is due to a migration applied to the production database taking more resources than we anticipated. The migration has been completed and the load is normalising. We are monitoring and managing the load. Currently, while this issue is ongoing, it is not possible to create new environments.

  3. monitoring Nov 05, 2024, 10:32 AM UTC

    API latency is back to normal. We are continuing to monitor.

  4. monitoring Nov 05, 2024, 10:37 AM UTC

    Environment creation is functional again now.

  5. resolved Nov 05, 2024, 01:28 PM UTC

    This incident has been resolved.