FlagSmith incident

Issues persisting identities with empty trait values

Minor Resolved View vendor source →

FlagSmith experienced a minor incident on December 4, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 11:30 AM UTC
Resolved
Dec 04, 2024, 11:30 AM UTC
Duration
—
Detected by Pingoru
Dec 04, 2024, 11:30 AM UTC

Update timeline

  1. resolved Dec 04, 2024, 03:55 PM UTC

    Resolved at: 15:22 UTC A bug in the validation logic traits meant that identities with traits that have a value of `""` would cause an exception, resulting in the identity not being stored correctly when updates were made. This issue was resolved at 15:22 UTC, any new requests to retrieve an identity's flags, or store their traits will correctly store those traits.